Learn directly from Somia’s CX practitioners and apply their field-tested methods to your own challenges and organization.

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Tailored
for Your Team

We work closely with you to design a program that addresses your team's unique challenges and delivers on your specific business goals.

Learn From
Active Practitioners

Your team won't just learn from trainers, they'll learn from Somia CX practitioners who solve real-world client challenges every single day.

Our Practice
Shapes Your Learning

Your team will learn through case studies and lessons inspired by Somia’s experience solving complex challenges across industries.

How We Empower Your Team

Meet the Experts Behind the Work

Our consultants aren't just theorists. They are active practitioners solving the industry's toughest challenges. See the direct impact of their work and meet the experts you'll be learning from.

Uka Q.A.P.

Lead Design Consultant
12 yrs of experience

Anindya Fitriyanti

Sr. Experience Design Consultant

10 yrs of experience

Fri Rasyidi

Lead Design Consultant
12 yrs of experience

  • Project Oversee on Financial Futures of Gen Z in 2035
  • Project Overseer on user research exploring brand-creator collaboration dynamics in digital advertising
  • Project Overseer on Bank merchant EDC usability testing

What Learners Loved About Our Classes

A great research course which cover many research aspects that not covered in academic research. Practical class yet covered theories as well, way more insightful than reading a 1000 page research book. Brings on my understanding about research on the next level. All the materials delivered and skills goals are relevant with the needs of the real industry.

Pradipta Eva Trudiyanti
Customer Relationship Management Specialist @Telkom Indonesia

The course was great, the topics are very useful. The real case selection is an absolute master stroke, the challenges and premises revolving around it really captures the entirety of the course. I really have fun cracking it down. And I would encourage to group outside of your organization, collaborating with new group of people was a great fresh experience.

Harold I.S.
Art Director & Branding Consultant @Twister Communications

Have a specific goal in mind?

We specialize in co-creating a curriculum tailored to your team's context and business objectives.

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